It’s hard to meet someone in the northeast Florida HVAC, home service, or construction industries who hasn’t met Wayne Estes. He has been in the field for over 45 years, 30 of them as the Owner of Estes Heating and Air Conditioning and all of them in the Jacksonville area. Born in Orlando and raised in Jacksonville, he started in the trade as a teenage apprentice, helping his older brother install duct systems into Florida homes that were built well before the advent of residential central heating and cooling. With that kind of experience, it’s no surprise that Wayne is well-known amongst our customers for his unique problem-solving abilities. When a truly difficult problem arises, the customers always ask for the same thing: “When can Wayne come and look at it?”

When Wayne isn’t in the office planning a project or out in the field helping a customer, you can usually find him on his boat fishing the local waterways or out on a country road riding his motorcycle. Wayne also enjoys volunteering his time in support of local veteran and civic groups as he knows his role as a local business owner is to help give back to the community that has given him and his business so much support over the years. Wayne’s motto is “The customer is always right,” a creed that he expects all of his employees to embody every day of the week, in every interaction, with every customer.

Chris Estes is the Field Supervisor here at Estes Heating and Air Conditioning. He spent 23 years in the field full-time working first as an apprentice, then moved into the roles of installer, service technician, system designer, and now field supervisor. Chris is the definition of a well-rounded technician with experience in residential, commercial, and industrial HVAC equipment. His passion is in new construction as he's able to help design specific systems and solutions tailored to the needs of individual customers.

When Chris isn’t working, he is usually spending time with his family. He also likes to spend time outdoors, namely camping, grilling, and riding his motorcycle. Chris has words of wisdom for customers shopping around for AC companies which is, “quality over quantity” as he wants people to remember that the lowest prices often don’t guarantee the best results.

Born in Jacksonville and raised in Neptune Beach, Justin works as the Commercial Estimator and Project Manager for Estes Heating and Air, roles he has filled since July 2020. A graduate of Fletcher High, he left to attend college at the University of Central Florida. He graduated in 2008 and then eventually returned home to northeast Florida. He’s been in the HVAC industry for 5 years and most enjoys hearing from customers about how Estes H&A/C technicians were able to fix whatever HVAC problems they had previous to our work.

When Justin isn’t at work, he likes to spend time outside on his motorcycle or near the water and when the weather doesn’t allow for those activities, he enjoys reading (particularly anything by Tolkien). His words of advice for customers: “Regular maintenance is key.” Take his advice and give Estes a call today to discuss options to put your residential or commercial HVAC equipment on a preventative maintenance plan – it’ll save you money in the long run!

Larissa is the Bookkeeper and Office Assistant for Estes Heating & Air and will be assisting with the scheduling of Residential Maintenance. Originally from Massachusetts, Larissa moved to Jacksonville in August 2023, bringing with her 9 years of bookkeeping and accounting experience. She is extremely organized and specializes in QuickBooks Online along with all other major computer programs. Larissa also enjoys dabbling in graphic design work when the opportunity presents itself!

When Larissa isn’t working, she enjoys spending time with her two dogs; usually outdoors on walks exploring all that Florida provides or inside snuggled up watching TV. She also enjoys video games, all types of music, taking care of her houseplants, and solving puzzles (of any kind), but especially Escape Rooms! She is an avid problem solver, always needing to find a solution.

Hailing from the heart of Jacksonville, Florida, Will has established himself as an apprentice at Estes, where his natural talent for customer service shines bright. With his sights set on becoming a stellar customer service representative, Will brings valuable experience from his three-year tenure in residential and commercial HVAC new construction. With unwavering dedication to his responsibilities, his mission is to ensure customers leave with the unwavering conviction that they have made the smartest choice by selecting Estes as their go-to AC company.

During his leisure time, you'll find Will embarking on adventures with his friends, exploring the enchanting nature trails that adorn Northeast Florida. When he's not out exploring, he revels in the company of his three feline companions and a loyal canine sidekick. Beyond his vibrant personal life, Will prides himself on being a pillar of support within his family circle. When there is an issue with a customer's AC, his message is, "We’re on the way."

Trouble is a rescued pit bull who found his forever home at Estes Heating and Air Conditioning. Despite his name, Trouble is anything but - he is known as the sweetest office companion. His wagging tail and gentle demeanor bring joy to everyone he meets at the office. Trouble loves napping by the office desks and giving out puppy kisses to all his coworkers. He has truly become a beloved part of the Estes Heating and Air Conditioning family.

Born October 24th, 2023, she is the sweetest Dogo Argentino you will ever meet. With her long legs and big paws, Freckles tends to radiate her adorable clumsiness with everyday activities! She loves to give kisses and receive any sort of attention. Her and Trouble are an inseparable pair; either running around playing or snuggling up together for a midday nap. She will most certainly be a fun addition to the team!